Where is our data held, and who can see it?
Within the EU, on infrastructure we operate. Access is by named user account with two-factor authentication, and each role sees only the parish and functions it needs. Our own staff access production data only for support, with your agreement, and that access is logged.
Does each parish keep its own data?
Yes. Every parish is a separate organisation within Emily Helps with its own users, households and registers. The diocese sees aggregated statistics and the shared registers it is entitled to; it does not browse a parish's parishioners.
Can one secretary look after several small parishes?
Yes. Access is granted per parish, so a part-time secretary can be given the Office Manager role for a cluster of parishes and move between them with a single login. Parishes that could never fund a secretary of their own share one, and the cost with it — each parish's records stay its own.
We're moving from B&L, or from spreadsheets. How does migration work?
We import households, envelopes, contributions and sacramental records from exports of your current system, map the fields with the parish secretary, and reconcile the totals before you go live. Your historical records come with you.
How does the Charitable Donation Scheme work in Emily Helps?
Emily Helps identifies donors who qualify from the year's contributions, emails each of them a CHY3 or CHY4 form to sign electronically, tracks who has signed, and produces the CSV file that Revenue Online Service accepts. Each submission is filed against the year.
How do families request a baptism or a confirmation place?
The parish shares a link — on its website, in the newsletter or by email. The family completes a form that carries the parish's privacy notice and records their consents; the request lands in the office to review, book and follow up.
Does it work on phones and tablets?
Yes. Emily Helps is a web application; there is nothing to install and it works in any modern browser on a PC, tablet or phone. Priests and sacristans use it at the church door as often as the office uses it at a desk.
What does it cost?
Emily Helps is priced per diocese, based on the number of parishes, and includes hosting, support, updates and the diocesan website. Request a demo and we will send a proposal for your diocese.
Who is behind Emily Helps?
Emily Helps is designed and built in Ireland by AMDG Technologies Ireland Limited. It was built in working partnership with parish secretaries and diocesan staff, and it is developed with them still.
What if a parish needs help on a Friday afternoon?
You email or ring us. Support is part of the service, given by people who know what a parish office looks like the week before Confirmation.
Can we see it with our own data before deciding?
Yes. After a first demo we can set up a pilot parish with an import of its real data so the secretary can judge it on the work she actually does.